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Training Course Outlines

Assertive Communication Skills
Customer Care
Defusing Hostile Customers
Meetings Skills
Minute Taking
People Management
Presentation Skills
Project Management Awareness
Recruitment and Selection Skills
Report Writing
Stress Management
Time Management


Creating a great presentation
How to write a presentation
Using visual aids effectively
How to lose your audience
Why fear public speaking?
Will they remember you?
Your body language
10 most common mistakes
Public speaking communication
Good speech topics
Public speaking objectives
Basic public speaking skills
What you must do to have an effective presentation

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Meetings Skills

Have you ever been to a meeting which started late, and ended late? No clear cut decision was reached? Wandered way off track? Poor communications leading to bad feelings? Left feeling that it was a waste of time and energy? This would describe most meetings held in organisations throughout the country.

Successful Meetings training course will give you the tools to run much better meetings and become a more effective and confident team member.

A one day course, for up to 10 participants.

Course designed for anyone who wants attend/organise effective meetings.

Course Aims and Objectives

At the end of the course, from a 'no previous knowledge' base, participants will be able to:

  • run productive meetings
  • improve teams' performance
  • deal effectively and respectfully with team members
  • prepare and plan successfully prior to the meeting
  • put together an effective agenda … and stick to it
  • use sample templates for: Meetings Notice and Agenda,
    Meetings Ground Rules, Chairing Item by Item, Minute Book, and Meetings Feedback Form

The course will also cover:

  • developing a Pre-Meeting Checklist
  • the rules of meetings and following them
  • SMART goal setting
  • the 3 agenda styles

Public Courses

Workshop registration 9:00am-9:30am, finish 4:30pm. Your investment? £225 + VAT. This includes all workshop materials, refreshments and lunch.

In-House Training

An in-house one day course, anywhere in the UK, costs £1050 + VAT for up to 10 delegates. This price is inclusive of trainer's fees, expenses and all course materials.

Want to Know More?

For more information on public courses, in-house training or one-to-one coaching:

>> Fill in this enquiry form

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