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Training Course Outlines

Assertive Communication Skills
Customer Care
Defusing Hostile Customers
Meetings Skills
Minute Taking
People Management
Presentation Skills
Project Management Awareness
Recruitment and Selection Skills
Report Writing
Stress Management
Time Management


Creating a great presentation
How to write a presentation
Using visual aids effectively
How to lose your audience
Why fear public speaking?
Will they remember you?
Your body language
10 most common mistakes
Public speaking communication
Good speech topics
Public speaking objectives
Basic public speaking skills
What you must do to have an effective presentation

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Time & Stress Management

A practical training programme, designed for anybody who wants to make better use of their time in order to deal with increasing workloads, tight deadlines and constant interruptions.

A one day on-site course. For up to 10 participants.

Course designed for anyone who is finding it difficult to manage their time and workload effectively.

Course Aims and Objectives

At the end of the course the participants will be able to:

  • Recognise specific problems, identify time-wasters and deal with them
  • Remain focused and avoid distractions
  • Clarify priorities
  • Set objectives to manage workloads
  • Understand that time is a finite resource and that it should be valued as such
  • Get the best out of every day, without working harder or longer
  • Deal with the unexpected - changing demands and priorities
  • Create a personalised workable time management system to take back to the workplace
  • Create time to think

The course will also cover:

  • Helping the participants to highlight their areas of weakness and tips to deal with them
  • Strategies for coping with interruption
  • 'Time Bandits'
  • Identifying what you can and cannot control with your allocated time
  • Personal action plan to enhance time management techniques

Public Courses

Workshop registration 9:00am-9:30am, finish 4:30pm. Your investment? £225 + VAT. This includes all workshop materials, refreshments and lunch.

In-House Training

An in-house one day course, anywhere in the UK, costs £1050 + VAT for up to 10 delegates. This price is inclusive of trainer's fees, expenses and all course materials.

Want to Know More?

For more information on public courses, in-house training or one-to-one coaching:

>> Fill in this enquiry form

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