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Training Course Outlines
Assertive Communication Skills
Customer Care
Defusing Hostile Customers
Diversity
Meetings Skills
Minute Taking
People Management
Presentation Skills
Project Management Awareness
Recruitment and Selection Skills
Report Writing
Stress Management
Time Management
Articles
Creating a great
presentation
How to write a presentation
Using visual aids effectively
How to lose your audience
Why fear public
speaking?
Will they
remember you?
Your body language
10 most common
mistakes
Public speaking communication
Good speech topics
Public speaking objectives
Basic public speaking skills
What
you must do to have an effective presentation
Downloads
All of the following downloads are part of their corresponding course. You will be asked for a password, which you can find in your course manual.
Click 'Download This' and save to an appropriate folder.
Presentation Skills
Audience Analysis computer version - a Microsoft Word editible version of the audience analysis contained in the course.
Cue Cards computer version - a Microsoft Word editable version of the cue cards contained in the course.
Cue Cards duplex computer version - This version is double-sided (with both a front and back) and is Microsoft Word editable. Only download if you have a printer capable of printing double-sided.
Storyboard computer version - a Microsoft Word editable version of the storyboard contained in the course.
Time Management
Telephone Planing Guide computer version - a Microsoft Word editable version of the telephone planning guide contained in the course.