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Training Course Outlines

Assertive Communication Skills
Customer Care
Defusing Hostile Customers
Diversity
Meetings Skills
Minute Taking
People Management
Presentation Skills
Project Management Awareness
Recruitment and Selection Skills
Report Writing
Stress Management
Time Management

Articles

Creating a great presentation
How to write a presentation
Using visual aids effectively
How to lose your audience
Why fear public speaking?
Will they remember you?
Your body language
10 most common mistakes
Public speaking communication
Good speech topics
Public speaking objectives
Basic public speaking skills
What you must do to have an effective presentation

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Course

Assertive Communication Skills

Chairing and Meetings Skills

Customer Care

Customer Care and Diversity

Defusing Hostile Customers

Diversity

Minute Taking

People Management

Presentation Skills Level 1

Presentation Skills Level 2

Project Management Awareness

Recruitment and Selection Skills

Report Writing

Stress Management

Time Management

Public workshop

In-house workshop

Script by Dagon Design
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